Shipping Policy
Last Updated: August 12, 2026
Thank you for shopping with us. This Shipping Policy explains how we process, ship, and deliver orders within the United States.
1. Order Processing
Orders are typically processed within 1–3 business days after payment is successfully received.
Orders placed on weekends or U.S. federal holidays will begin processing on the next business day.
During holidays, promotional events, or periods of unusually high order volume, processing times may be longer. If there is a significant delay, we will make reasonable efforts to notify you.
2. Shipping Methods & Delivery Times
We currently offer shipping within the United States.
Estimated delivery times are:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days, where available
Delivery estimates begin after the order has been processed and shipped. Shipping times are estimates and are not guaranteed unless a guaranteed delivery service has been specifically offered at checkout.
3. Shipping Costs
Shipping charges are calculated and displayed at checkout based on the delivery address, order size, weight, and selected shipping method.
From time to time, we may offer free shipping promotions. Any applicable free-shipping offer and its conditions will be displayed at checkout or during the promotion.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information, when available.
Tracking information may take some time to become active after the carrier receives the package.
5. Delivery Delays
We are not responsible for delays caused by circumstances outside our reasonable control, including but not limited to:
- Severe weather
- Natural disasters
- Carrier disruptions
- Transportation delays
- Holidays
- Incorrect or incomplete delivery information
- Government restrictions or other unforeseen events
If your package is delayed, please first check the tracking information provided by the carrier. You may also contact us for assistance.
6. Incorrect Shipping Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
If you realize that your shipping information is incorrect, please contact us as soon as possible. We will make reasonable efforts to update the address before the order ships, but we cannot guarantee that changes can be made after an order has been processed.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to reship the order.
7. Lost, Stolen, or Damaged Packages
If your tracking information shows that a package was delivered but you cannot locate it, please check with household members, neighbors, and the carrier first.
For packages that are lost or damaged during transit, please contact us promptly so we can assist you in working with the shipping carrier.
We are not responsible for packages confirmed as delivered to the address provided at checkout, including packages that are subsequently lost or stolen after delivery.
8. Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery and provide:
- Your order number
- A description of the damage
- Photos of the damaged product and packaging
We will review the issue and, where appropriate, provide a replacement, refund, or other available resolution in accordance with our policies and applicable law.
9. P.O. Boxes & Military Addresses
We ship to P.O. Boxes and U.S. military addresses (APO, FPO, and DPO) when supported by the selected shipping carrier.
Some products or shipping methods may not be eligible for delivery to these addresses.
10. U.S. Territories
Shipping availability and delivery times may vary for U.S. territories and other non-contiguous U.S. locations.
Any additional shipping charges or restrictions will be communicated at checkout when applicable.
11. International Shipping
At this time, we ship only within the United States unless otherwise stated on our website.
12. Address Changes & Order Cancellations
If you need to change your shipping address or cancel an order, contact us as soon as possible.
We cannot guarantee that an order can be changed or canceled once it has entered processing or has been shipped.
13. Contact Us
If you have questions about your order or our Shipping Policy, please contact us at:
Email: dcogloballlc@gmail.com
Business Name: NovaLoot
Business Address: 1500 N Grant St Ste N Denver CO 80203
We are happy to assist you with shipping-related questions and order issues.
Last Updated: August 12, 2026
Thank you for shopping with us. This Shipping Policy explains how we process, ship, and deliver orders within the United States.
1. Order Processing
Orders are typically processed within 1–3 business days after payment is successfully received.
Orders placed on weekends or U.S. federal holidays will begin processing on the next business day.
During holidays, promotional events, or periods of unusually high order volume, processing times may be longer. If there is a significant delay, we will make reasonable efforts to notify you.
2. Shipping Methods & Delivery Times
We currently offer shipping within the United States.
Estimated delivery times are:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days, where available
Delivery estimates begin after the order has been processed and shipped. Shipping times are estimates and are not guaranteed unless a guaranteed delivery service has been specifically offered at checkout.
3. Shipping Costs
Shipping charges are calculated and displayed at checkout based on the delivery address, order size, weight, and selected shipping method.
From time to time, we may offer free shipping promotions. Any applicable free-shipping offer and its conditions will be displayed at checkout or during the promotion.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information, when available.
Tracking information may take some time to become active after the carrier receives the package.
5. Delivery Delays
We are not responsible for delays caused by circumstances outside our reasonable control, including but not limited to:
- Severe weather
- Natural disasters
- Carrier disruptions
- Transportation delays
- Holidays
- Incorrect or incomplete delivery information
- Government restrictions or other unforeseen events
If your package is delayed, please first check the tracking information provided by the carrier. You may also contact us for assistance.
6. Incorrect Shipping Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
If you realize that your shipping information is incorrect, please contact us as soon as possible. We will make reasonable efforts to update the address before the order ships, but we cannot guarantee that changes can be made after an order has been processed.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to reship the order.
7. Lost, Stolen, or Damaged Packages
If your tracking information shows that a package was delivered but you cannot locate it, please check with household members, neighbors, and the carrier first.
For packages that are lost or damaged during transit, please contact us promptly so we can assist you in working with the shipping carrier.
We are not responsible for packages confirmed as delivered to the address provided at checkout, including packages that are subsequently lost or stolen after delivery.
8. Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery and provide:
- Your order number
- A description of the damage
- Photos of the damaged product and packaging
We will review the issue and, where appropriate, provide a replacement, refund, or other available resolution in accordance with our policies and applicable law.
9. P.O. Boxes & Military Addresses
We ship to P.O. Boxes and U.S. military addresses (APO, FPO, and DPO) when supported by the selected shipping carrier.
Some products or shipping methods may not be eligible for delivery to these addresses.
10. U.S. Territories
Shipping availability and delivery times may vary for U.S. territories and other non-contiguous U.S. locations.
Any additional shipping charges or restrictions will be communicated at checkout when applicable.
11. International Shipping
At this time, we ship only within the United States unless otherwise stated on our website.
12. Address Changes & Order Cancellations
If you need to change your shipping address or cancel an order, contact us as soon as possible.
We cannot guarantee that an order can be changed or canceled once it has entered processing or has been shipped.
13. Contact Us
If you have questions about your order or our Shipping Policy, please contact us at:
Email: [Your Customer Service Email]
Business Name: [Your Store Name]
Business Address: [Your Business Address]
We are happy to assist you with shipping-related questions and order issues.